Glenstar Marine Limited (GML) is a specialist marine services company providing Ship-to-Ship (STS) transfers, tandem mooring, ship terminal operations, offtake operations, mooring master hire and marine consultancy services across Nigerian and West African waters. Recognising the quality-critical, safety-critical and environmentally sensitive nature of our operations, Top Management hereby establishes this Integrated Management System Policy, binding all persons working under GML's control to the following commitments:
1. Consistently meet and strive to exceed customer requirements and expectations through the delivery of reliable, competent and safe marine services, maintaining a strong focus on customer satisfaction, timely communication and continual service improvement.
2. Establish, implement and maintain measurable QHSE objectives and targets at all relevant functions; monitor performance through audits, reviews and leading/lagging indicators; and drive continual improvement of the Integrated Management System and our operational performance.
3. Comply with all applicable legal, regulatory, contractual and voluntary obligations — including MARPOL Annexes I–VI, SOLAS, MLC 2006, COLREGS, ISM Code, NIMASA, NUPRC, NESREA and NOSDRA requirements — and proactively monitor changes in compliance requirements.
4. Provide safe, healthy and fit-for-purpose working conditions for all employees, mooring masters, marine pilots and contractors engaged in STS, tandem mooring, offtake and terminal operations, preventing work-related injury, ill health and occupational disease.
5. Eliminate hazards and reduce Occupational Health and Safety (OH & S) risks through systematic hazard identification, risk assessment and the application of the hierarchy of controls — prioritising elimination and engineering controls before administrative measures and PPE.
6. Protect the marine environment by preventing oil spills, controlling vessel emissions and discharges, managing waste in accordance with MARPOL, and applying a life-cycle perspective to minimise the environmental impact of our operations from planning through to end-of-life.
7. Prevent man-overboard, vessel collision, fire, explosion and pollution incidents through rigorous pre-operation planning, tested emergency preparedness and response arrangements, and a culture of transparent and immediate incident reporting and investigation.
8. Consult, engage and ensure the active participation of all workers and their representatives in hazard identification, risk assessment, environmental management, incident investigation and decisions that affect their safety, health and working conditions.
9. Provide and maintain the competent personnel, certified equipment, infrastructure, technology and financial resources necessary to implement, sustain and continually improve the Integrated Management System and to deliver our services safely, reliably and responsibly.
At Glenstar Marine Limited, safety is not just a priority—it is a core value that drives everything we do. We understand that maintaining the highest safety standards is essential for protecting our people, assets, and the communities we serve. Safety is, and always will be, at the forefront of our minds in every operation we undertake.
Our safety initiatives are designed to be proactive and informative. We not only track and review incidents that we have experienced but also those that we have learned about from our clients and industry partners. This approach helps us stay ahead of potential risks and ensures that we are constantly learning and adapting.
Every quarter, we distribute updated safety procedures to our Operations Coordinators, Operations Officers, Mooring Masters, and staff, focusing on the most relevant and current safety issues. These updates are a critical part of our commitment to fostering a safety-first culture across the company. We firmly believe that safety is a shared responsibility. If even one person changes their behavior or approach due to the insights shared through our safety initiatives, and as a result, an incident is avoided, we consider that a significant milestone
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Glenstar Marine’s mandate goes beyond simply preventing pollution; we are committed to continually improving our environmental performance across all operations. We recognize the vital role that environmental stewardship plays in the future of our industry, and as such, we actively engage and educate all parties associated with our company—encouraging them to consider the environmental impact of their actions.
Our commitment to environmental sustainability is reflected in our strict adherence to all applicable West African environmental laws and regulations. These legal and regulatory requirements are deeply embedded into our daily operations, ensuring that we meet and exceed industry standards for environmental protection. Currently, we are in the process of obtaining ISO 14001:2004 certification for Environmental Management to further strengthen our commitment to sustainable practices.
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